What does Front Desk report consists ?

Modified on Mon, 18 Mar 2024 at 11:15 AM

A front desk report compiles essential information regarding the operations and performance of the hotel's front desk or reception area. This report is crucial for monitoring guest check-ins, check-outs, room availability, revenue, and other key metrics. Here's an outline of what a front desk report  include:


New Bookings Report:

Details all new reservations received from various sources, encompassing walk-ins, OTA bookings, etc., for the specified date.


In-House Report:

Provides a list of guests currently staying in the hotel on the specified date.


Arrivals Report:

Presents a report on guests scheduled to arrive on the specified date.


Departures Report:

Offers a summary of guests scheduled to depart on the specified date.


On-Hold Report:

Displays bookings that have been placed on hold for the specified date, typically based on the stay date.


Self Check-Ins Report:

Highlights instances of guests performing self check-ins using Magic Link within the specified date range.


Room Upgrade Report:

Provides details on room upgrades facilitated through Magic Link within the specified date range.


Early Check-In Report:

Presents data on early check-ins processed via Magic Link within the specified date range.


Late Checkout Report:

Offers insights into late check-outs facilitated through Magic Link within the specified date range.


Booking Notes Report:

Compiles all booking-related notes entered within the specified date range.


Customer Notes Report:

Summarizes all customer-related notes recorded within the specified date range.


Rate Plan Count Report:

Provides a count of the different rate plans selected by guests, aiding in meal preparation and offering insights into popular rate plans.


No Show Report:

Displays guests who were expected but did not arrive (no-shows) on the specified date.


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