What is Reputation Management ?

Modified on Mon, 18 Mar 2024 at 11:16 AM

Reputation Management involves overseeing reviews from various platforms by consolidating feedback into one interface. With Stayflexi, all guest reviews and feedback from platforms like Booking.com are conveniently displayed.

How does it work for hoteliers?

Hoteliers can view the guest reviews given on the Booking.com platform, also you can leverage FlexiGPT's AI to generate auto reply for the guest reviews, enhancing guest satisfaction and showcasing the brand's attentiveness. These quick and tailored responses are crucial in modern hospitality.

What are the benefits?

By aggregating scores from different feedback platforms, Stayflexi offers a comprehensive overview of a property's perceived value. These insights can be utilized to enhance guest experiences and improve ratings.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article